Q: HOW DOES THIS WORK? //
Once you have your event date, venue and most of your vendors booked, contact us about our rental items. Your venue will help determine what items will be best for you. Having an idea of what your style is will be helpful. Fill out a contact form or contact us directly to reserve items.
Q: WHO CAN RENT ITEMS? //
Our rentals are available for current clients and other event professionals. Availability is limited and our clients get first priority on any of our items.
Q: CAN I SEE INVENTORY IN PERSON? //
Arrangements can be made to see specific items in person. Appointments are limited during our busiest times so we ask that you utilize our site photos for accurate reference. We're happy to answer specific questions on any of our items.
Q: IS THERE AN ORDER MINIMUM? //
Due to the time it takes to coordinate and process orders there is a $250 minimum for all rental orders. This does not include delivery, styling, design or pick up.
Q: WHEN SHOULD I RESERVE ITEMS? //
We recommend booking items as soon as possible. We start taking reservations for items 12 months out. We will accommodate last minute orders but we will add a "rush fee" for any request made less than 15 days before your event.
Q: CAN I CHANGE MY ORDER? //
Yes. Changes can be made up to 30 days before your event.
Q: WHAT IS THE RENAL PERIOD? //
Our standard rental period is 48 hours. It begins at delivery or pick up and concludes one or two days after your event.
Q: WHERE ARE YOU LOCATED? //
Our rental items are located at our studio in Minneapolis. We are available to meet by appointment only.
Q: HOW MUCH WILL IT COST? //
All of our rental items are priced individually and in packages. This gives you the opportunity to choose as many or as few as you'd like.
Q: DO YOU NEED A DEPOSIT? //
Yes. We require a non-refundable 50% deposit on all rental items along with a signed rental agreement and credit card on file for incidentals.
Q: HOW MUCH IS DELIVERY? //
We will provide a custom delivery quote once you have placed your order. Delivery is determined by the size of the order and distance from our studio. Delivery charges vary from $80 - $250 and may be waived if items are small and can be brought to the venue by the Maven you are working with on your event coordination or floral. Delivery idoes not include styling or late night pick up.
Q: IS PICK UP INCLUDED IN DELIVERY?//
Delivery includes pick up Monday - Saturday, 9am - 5pm. If pick up is required after hours, there is an additional $125 late night pick up option available.
Q: CAN I PICK UP MY RENTED ITEMS? //
Yes. Pick up is available! A $40 pick up coordination fee will apply, but you are welcome to schedule a pick up at our studio.
Q: OOPS. I BROKE IT. //
We will get really sad if anything is broken or damaged, go missing or are not respected but we understand this can happen. Because of this, we require a credit card on file for incidentals. If an item can be cleaned or repaired, you will only be charged for that amount. If your rental items is lost, chipped, cracked or damaged beyond repair, we will charge your card on file five times the rental rate in order to replace the item.
Q: CAN YOU PROVIDE ITEMS FOR AN UPCOMING PHOTOSHOOT? //
We love styled shoots and collaborating with vendors. We limit ourselves to a handful of collaborations a year. To make sure we're the right fit, please email us at firstname.lastname@example.org with all the details including location, vendors involved, inspiration, items you're interested in and publications you plan to submit.